proplenish

What if a beauty product could offer more than just hope? What if it offered certainty?

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bristol myers squibb
be the difference

There may not be an ‘i’ in team, but there is a ‘one’ in everyone.

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kimberly clark international
making lives better

Essential viewing for those essentially responsible for supplying the world with the essentials for a better life.

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paragoncare

When your footprint covers the acute, aged, primary, community and hospital care segments, your positioning line almost writes itself.

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Review the ParagonCare positioning line

345 george street

Sydney’s new home of luxury brand retailing wants for nothing. Except tenants.

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Read the 345 George Street leasing brochure

queens place

Missing apostrophe or not,
this conjoined coupling puts Melbourne’s other residential towers in the shade.

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australian commercial galleries association

For those who exhibit a talent
for turning business into an
art form.

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fresh eyre merino

How does a new private wool brand make its marque? By not being sheepish about sharing
its story.

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honda dealer launch

You can read about history, write about it, learn from it or ignore it. Occasionally, you may even witness it in the making. But rarely, if ever, do you have the opportunity to create it.

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bupa overseas visitor cover

Welcome to Australia: land of sweeping plains, rugged mountain ranges, and universal healthcare that isn’t.

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brompton

Create a residential community without actual residents? Watch this space.

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7 yarra

These South Yarra apartments put the Yarra Lane precinct on the map—literally and figuratively.

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p|startrack brand immersion opener

Integrate divisions without creating them—that was first item on the agenda for StarTrack’s new owner.

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australian business theatre

Nothing says ‘wish your projects were here’ quite like a postcard.

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jayco range launch

Home sweet home away from home—now sweeter than ever.

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fender katsalidis architects website

Designers get spaces, it's the interstitial words that seem to vex. A nip, tuck and lift of the practice's self-penned archi-text ensured this online makeover transcended the cosmetic.

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anz centre relocation

Moving 6,500 employees from 13 premises to the one, new mega office? Let communication do the heavy lifting.

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zinc

By the city by the bay, a multi-residential development in the right place at the right time.

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startrack

Express by nature, but no longer in name. Meet the newly re-minted StarTrack.

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australian air express

Before clearing its streamlined product range for take off, AaE needed first to arm and cross check a new suite of marketing collateral.

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act3

With this in-need-of-a-name startup on their side, ageing
C-suiters need no longer shy away from the prospect of retiring.

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australian institute of architects insights

Want someone’s ear? Give ’em a voice. That’s how the Australian Institute of Architects attracted Melbourne’s heavy hitters to its Victorian Large Practice Forums.

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holden assist

It knows where you are, it knows what you’re doing. But in a good way.

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one bahrain

Water… views… sunshine…
sky villas with cantilevered pools. What’s not to like?

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holden colorado

With Isuzu repossessing the Rodeo, Holden needed a big truckin’ nameplate of their own making.

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holden dual fuel

Backyarders and DIYers had given LPG a bad name. Time to tackle the myth-conceptions head on.

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kenworth
defining tomorrow

The best way to predict the future? Invent it yourself.

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melbourne museum
aztecs

Inventors of chocolate. Devotees of human sacrifice. The Aztecs came, soared and were conquered.

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yarra house

Bringing a whole new outlook to a bygone area, this north-facing South Yarra development lets residents enjoy both sides of the river simultaneously.

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grenade website

Once self-proclaimed enfants terribles. Still self-confessed ferret racers. To grow, this graphic design studio needed to grow up. Or at least look and sound that way.

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the quays

Seaside ambience + CBD convenience + resort-style amenities = life, elevated.

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amp national conference 2014

13.82 billion years in the making. Seven minutes in the telling. Welcome to a ‘Short History of the Future’.

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vecci

A Swiss Army Knife of influence and information, this sprightly sesquicentarian continues to further the vested interests of employers, large and small.

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holden cruze

A retired nameplate, resurrected amidst much fanfare, for a new, local four pot. Lo, the re-born Holden Torana Cruze.

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gasworks

Not sure what to do with that Victorian era gasometer of yours? Here's an idea: make it the iconic centrepiece of an eponymous mixed-use property development.

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immigration museum

Ain’t easy being an Australian. Especially if you ain’t born one.

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melbourne museum
a day in pompeii

A call for entries in need of a call to action. Say ‘formaggio’…

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mcauley foundation

If you want to help medical science in the future, donate your body. To help it now, give an arm and a leg—or whatever you can afford.

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st michael’s grammar school prospectus

An education focused on individuality and creativity?
It will be the making of you—
and vice-versa.

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kardinia park
legends plaza

Geelong’s AFL players get the star treatment, but it’s the city’s other sporting heroes who are officially installed as legends.

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australia post pesa

Hear ye, hear ye, budding
e-tailers. What thou website bringeth in orders, thy Office of Post can fulfileth via click and easy online logistics.

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consolidated graphics

If signs don’t look promising for your way finding or placemaking designs, make your way to this place.

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parque

A verdant ornament, dormant
for 147 years, the heritage-listed gardens of 555 St Kilda Road are now sprouting a lush residential development.

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holden ve ute

Workhorse. Toy hauler. Bogan sports car. This you beaut Holden has the utility to suit everyone’s fancy.

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holden barina spark

It’s goodbye Gen-Nanna, hello Gen-Y as Holden reinvents an
old school nameplate for a too-cool-for-school market.

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holden sportwagon

Holden switches the station to sport and brings music to the ears of sales reps and would-be wagon buyers everywhere.

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holden astra twintop

Convertible or coupé? Coupé or convertible? A first world problem solved with form and function by this two-cars-in-one hardtop drop top.

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crumpler inflight

What better way to captivate a captive audience than tales tall but true-ish, about the peculiar provenance of Crumpler product names.

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crumpler one bag

Having a Crumpler bag is
good, but having one stuffed turducken-style with a load of other Crumplers is better.

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amp national conference 2009

a) Conventional wisdom meditation on the nature of inspiration. b) Prelude to a blindside. c) Both of the above.

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vision

It’s last drinks for a landmark Melbourne hotel, as the soon-to-be-erstwhile Stork brings the CBD its tallest residential tower.

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newacton

‘The birthplace of Canberra 2.0’. That's how future social anthropologists will describe this arts-infused adaptive reuse of the historic Hotel Acton.

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abt + precinct

It’s change for change’s sake—but in a good way—as a new specialist creative agency emerges from the union of two Photon Group siblings.

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jayco almost
summer sale

In the spring a young man's fancy lightly turns to thoughts of love. And hopefully a new RV.

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melbourne museum
first peoples

If you welcome the opportunity to connect with indigenous culture, then welcome you
will be.

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View the First Peoples Exhibition TVC

dept of environment and primary industries climate risk

Rain once stayed mainly on the plains in Victoria. Nowadays, not so much.

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bupa launch

Then HBA, MBF and Mutual Community. Now BUPA. Was health insurer. Now health care partner with a unique brand promise—one it first needed to make to itself.

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workplace of the future

What’s better than having a desk of your own at work? Not having one, apparently.

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white pages
digital devices

If there’s news to tell, tell it.
If not, put on a show. Or in the case of Whites Pages’ digital ubiquity, a little from column A,
a little from column B.

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Watch the White Pages Digital Devices video

anz travel card

An idea with international currency, this polyglot plastic
is smart money in anyone’s language.

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Watch the ANZ Travel Card videos

whereis beyond maps forum opener

The shortest distance from map to mApp? A front row seat at this content context confab.

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kenworth range launch

Product launches don't get much bigger. But it wasn’t just a size thing. This was generational change—a re-imagining of Kenworth DNA for the road transport owners, operators and drivers of tomorrow.

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white pages have you considered plus

Less may be more, but god is still in the detail. And in a retailer’s White Pages listing, the more of it the better.

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anz moneymanager

Too many balances in your financial world and not enough checks? This web app is the answer by all accounts.

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crumpler website

One part product detail, nine parts larrikin: that was the old Crumpler web words formula. The new needed to invert the ratio without subverting the brand’s raffish charm.

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ibm australia

No point being the world’s most famous three letter acronym if no-one knows what you do. Time the planet smartened up.

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national wine and grape industry centre

Free advice is normally worth what you pay for it. But this is worth bottling.

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echolinear

When something sounds too good to be true, it usually is.
But in the case of this high tech, high fashion acoustic interior panelling, hearing is believing.

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emporia

Night owl? Foodie? Fasionista? Café hipster? You'll feel right at home in these Prahran Village apartments.

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victorian emergency physicians association

Undervalued? Underpaid? Underrepresented? Emergency Physicans of Victoria, heal thyself.

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bupa pci dss training

Credit card fraud is fascinating. Its prevention, not so much. It would take a superhumanheroic effort to ensure secure transacting principles became everyday practise for Bupa staff.

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the parade

Lake Wendouree. Famous for hosting the Olympic rowing in ’56. Infamous for catching
fire in 2008. Now famous again as the setting for Ballarat’s
first starchitect-designed apartments.

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108 flinders

Yarra River aspect. Frontages to Flinders Street and AC/DC Lane. Architecture and interiors by Fender Katsalidis. Can’t get more ‘Melbourne’ than that.

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ayres consulting

Integrity. Honesty. Transparency. Qualities not automatically associated with the property development industry. But position perfect for informing this boutique consultancy’s brand.

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anz gomoney

Transfer funds. Check balances. Pay bills. Pay anyone mobile-to-mobile via SMS. This ground-breaking, game-changing, hyperbole-inducing world-first iPhone app does it all.

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white pages online package plus

Big up your online presence,
and you big up your business. White Pages, masters of the cross-sell/up-sell universe, make it possible without the
big headaches.

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tlconsult launch

Workplace conflict is bad for business. Unless, that is, your business is the new breed industrial relations wunderkind, TLConsult, in which case it’s a boon.

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holden ve/wm range

One billion dollars of R&D. The future of the company, and arguably the nation’s entire vehicle manufacturing industry, hingeing on its success.

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telstra online billing

Greater take up of online billing―that’s what Telstra wanted. Funny thing is, it’s what consumers wanted, too. Best give those Gen Y contact centre slackers agents a nudge.

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schiavello climate

When a new paradigm emerges, everything changes. Literally so, in the case of this effortlessly configurable, endlessly scalable office furniture system.

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collins towers

Arty-tecturally refurbished,
the newly re-purposed old Melbourne Stock Exchange
was primed to take on an altogether different market.

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the end of banking

It's banking. But not how it should be. Nor even how it used to be. One enterprise-wide reality check coming up.

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be warned

Provide me with your contact details and I will use them ASAP to get in touch with you. But after that, your privacy has primacy. I'm a writer, not a Canadian online pharmacy.

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noun project icons

"Creating, sharing and celebrating the world's visual language"—that's what The Noun Project is about.

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kl webmedia

social media icons

My "mono social media icons" Google search soon took me to these freebies at KL Webmedia. It was love at fifth site.

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learning web design

by jennifer robbins

Overtaken by the geeky idea quixotic ideal to build my own website, I set about digesting any, and every, entry level html/css textbook I could find.

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dom scripting

by jeremy keith

I assumed html and css alone would get my website to the finish line. I was either ignorant or delusional. Possibly both. I needed to learn javascript.

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a book apart titles

These pint-sized publications are like Pac-Man power pellets for the brain—consume one and you're instantly vested with mighty new abilities.

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confession time

Me. I'm to blame. The site's lack of design and well-intentioned but oafish hand-coding are all my doing.

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Call Rob Sweetten, Writer Guy on +61 3 9486 4142

+61 (3) 9486 4142

If I'm contactable, this number will find me. If I'm not, leave a message and I'll get back to you quick smart.

Fax Rob Sweetten, Writer Guy on +61 3 9486 4131

+61 (3) 9486 4131

Old school communicator?
Give me a heads up before you hit the send button, so I can
plug in ye olde facsimile.

Contact Rob Sweetten by Skype at writer_guy

writer_guy

Want to Skype? Shoot me an email. I'll fire up the app, don my best headset, and be ready to VOIP faster than you can say 'Hasta la vista telco'.

Email Rob Sweetten at theinbox@writerguy.com.au

theinbox@writerguy.com.au

Deskbound, on site or betwixt and between, I check my email regularly. So if you send one my way, expect a swift reply.

Write to Rob Sweetten c/- Writer Guy, PO Box 1231, FITZROY NORTH VIC 3068

po box 1231
fitzroy north vic 3068

Everything locals say about the Fitzroy North Post Office is true, yet somehow, my mail always arrives. Eventually.

“Clear, concise and easy-to-read from first word
to last.”

“The consummate storyteller and communication architect.”

“The name says it all—this guy can write.”

“Great writer
and a super
nice bloke.”

dave scott
creative director
ogilvyone

“Top bloke,
great words.”

sam davy
brand director
crumpler

“A master
of his craft.”

“Maked my
words much
more gooder.”

clem stamation
director. animator. pigeon chaser.

“Knows what needs to be said and how best to say it.”

james horton
director of business
imagination

“Expresses your thinking better than you thought possible.”

“His words are worth a thousand pictures.”

andie froutzis
design director
bohnstudio

“There's no copywriter
I would rather work with.”

andy harrison
head of art and design
hardwire

“Clever. Articulate. Passionate.
And an incredibly nice guy to boot!”

“His copy always makes me want to read on.”

“Great ideas.
Great words.
Great fun.”

“Gets it right,
right away.”

“A true craftsman.”

amanda hicks
director and co-ceo
auto-bake

“One of the best.”

“Mr. Magic Words!”

melissa mccoll
employee engagement & communications manager
transpacific

“That rare mix of creative talent and business acumen.”

michelle schofield
business improvement program manager
–marketing
nab

“A creative lion
in a panda suit.”

georgie obst
marketing communications manager
hesta

“Clear, concise, effective.”

umberto mecchi
group executive–
strategy, marketing and growth
hostplus

“Brings clarity
to complexity.”

mark janetzki
senior designer
diadem

“His words MAKE my pictures.”

“I don't have the words to describe his talents.”

tim murphy
design director
emerystudio

“Have you
won awards?”

Awards matter—particularly to the organisations running them.

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“Do you hold any professional memberships?”

I’m a member of the Melbourne Advertising and Design Club, and an associate member of the Australian Writers’ Guild.

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“Do you have
formal writing
qualifications?”

Yes—a 79 for year-12 English.
I’ve also acquired some handy non-writing formal qualifications along the journey:

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“How many staff do you have?”

I’m assisted day-to-day by two general dogsbodies: Zekie and Edie.

“Do you give
back to the community?”

I’m a financial supporter of The Smith Family and St Mary’s House of Welcome. I also sponsor Jazz on Saturday at the home of little heard music—PBS 106.7.

“Can you start
on my project
immediately?”

Definitely. Maybe. Hard to say to be honest, depends what’s involved. Best give me a call or shoot me an email.

“Will you
provide a fixed
price quote?”

Sure, providing your project scope is equally fixed, and your brief fulsome in both detail and direction. Otherwise, I’ll give you an estimate and keep you apprised as work progresses.

“What are
your terms
of business?”

I generally invoice at the conclusion of a project.

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“May I see examples
of your work?”

You betcha. Look under tags in the main menu. You can go for a general browse-a-rama, or drill down to specific project types. Whatever suits.

“Why are some
of your projects
password protected?”

Most projects I work on end up in the public domain, but not all.

“Whereabouts
are you based?”

You’ll mostly find me in North Fitzroy. My clients, you’ll mostly find in Melbourne, Sydney and Bris Vegas, and occasionally in Southeast Asia and The Middle East.

“What star sign
are you?”

Aquarius. Although I’m not sure why it’s relevant.

“How long
have you been
a writer?”

According to my watch, nigh on two decades.

“What did you do
before becoming
a writer?”

Mostly I worked in marketing and computing. I was also a Santa Claus photographer in the last millenium for a few weeks, but that’s another story.

“Do you have
a resumé I can
look at quickly?”

Sure, here’s one I prepared earlier:

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“Do you have
experience in the
… sector?”

If by ‘…’ you mean accounting, agriculture, airlines, architecture, automotive or awards programs, then the answer is yes.

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“What is your
hourly rate?”

It’s commensurate with my experiece and ability, as you would expect.

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“Will you work
on site?”

I can do, yes.

“Do you charge
for travel time?”

I enjoy getting out of the office, so generally the answer is no.

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“Do you specialise
in a particular
medium?”

I specialise in distilling and expressing outcome-oriented narratives.

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“Do you have
a particular style
of writing?”

Someone far wiser than me once said, ‘style is the death of a copywriter’. What I write, and the way I write it, is 100% informed by context.

“I found a typo
on your website. Is there a reward?”

Totes. Send it to me in an email with the subject line: ‘Call yourself a professional?’ and I’ll ensure you receive appropriate recogniton.

“Are these FAQs
really asked
all that frequently?”

I get asked that all the time.

“Don’t you have
a mobile phone?”

Though it would surely displease my luddite great-great-great-grandfather, John Tongs, I do actually possess a mobile phone.

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“What’s the best way to brief you?”

My preference is to receive any background reading in advance, together with your written brief, then meet either face-to-face or via videoconference on Skype.

“Is your website search engine optimised?”

Only one way to find out.

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“I have text that needs editing. Is this a service you offer?”

I often perform small-scale edit/re-writes; usually as part of a larger project, the majority of which involves copywriting from scratch.

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“Can you help
us with a new
business pitch?”

Absolutely. I’m a pitch veteran with an excellent strike rate.

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“Do you write speeches?”

Sure do. In fact, if I’m being totally up front, speeches are my favourite form of writing.

“Are you prepared to sign a confidentiality agreement?”

If you’re prepared to spell my surname: S-W-E-E-T-T-E-N,
I’ll sign pretty much anything.

“Do you have a blacklist?”

Indeed, I do.

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“How do you safeguard confidential information?”

Writer Guy HQ is not the Royal Australian Mint. But it is alarmed, and has two yappy terriers on guard duty, day and night.

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“Are you carbon neutral?”

No idea. But I can tell you this:

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“Do you have a disaster recovery plan?”

I work the cloud; if everything goes to shit, I just:

  • 1. Buy a new MacBook Air;
  • 2. Find the nearest WiFi café;
  • 3. Pick up where I left off.